The Canadian pair had travelled for a holiday for their daughter's wedding.
However their getaway turned to tragedy, with authorities finding that Charles suffered a heart attack.
His wife Dorothy then died of "asphyxiation by submersion", it is understood.
The couple, from Baddeck, Novia Scotia, were both found on Tuesday morning at 10am - just two days before their daughter was due to get married.
A spokesman for the Playaca Palace hotel said: "The room was perfectly fine.
"All the equipment was working perfectly. "What the family mentioned was a heart attack.
"We are treating them as our own family. All the group is very calm, in the best way they can be."
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